The tow company must upload the surrendered title into AutoReturn and send us a notification so we can lift the hold and cancel the tow entry. They do not need to register the vehicle. A surrendered title is considered, "taking ownership" of the vehicle. A tow company presenting a surrendered title does not need to obtain a release.In the event that there is no will or other legal documentation, refer the customer to DMV. The bearer of a death certificate for the deceased R/O and NOTARIZED Will or Letter of Administration or a Power of Attorney conveying ownership of property.
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